Communication is sent from a generic email domain.

Most legitimate recruitment efforts will come from an email that is associated with the company directly, not a Gmail or Yahoo account. Be sure to inspect the email address to make sure the company’s name is spelt and presented correctly, as fraudsters sometimes create look-alike email domains to fool jobseekers.

The employer is not easy to find when doing a web search.

While you do not need to be a detective to ensure the company is legitimate, it should be easy to search the company’s name on the web and link it to a physical address, phone number or social media presence.

The employer is asking you to communicate only with apps such as WhatsApp, Google Hangouts or Facebook Messenger.

Communication should be done through official avenues of communication; such as meeting face-to-face, through a phone call, or via email from a company-official domain. It’s easier for jobseekers to determine if a job offer is ‘too good to be true’ when using these methods.

The employer is asking you for copies of important personal identification information, such as driving licences, credit reports, banking information or social security information.

Never send personal identification information over the web to potential employers, especially prior to communicating with them in person or over the phone and going through the onboarding process.

The employer is communicating poorly in the language of use.

Recruiters typically should have fluency in the language you’re communicating in, so frequent grammar mistakes, misspellings or use of uncommon words should be a red flag.

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Here are some employment scams commonly found to be aware of when searching for a job: 

Pay to work scams

In these scams, bad actors posing as legitimate employers charge jobseekers fees without offering an actual job in return. Often, these individuals tell job seekers to come to a physical location for an interview. When they arrive, jobseekers are charged some type of fee. The fees are often explained as recruiting fees or fees for work equipment, uniforms, courses, or manuals. In the end, there are no jobs offered. The locations used for conducting such interviews are usually temporarily leased offices. 

Not only is charging job seeker fees against our practices, it’s also illegal in some countries. For example, many countries laws say: “No person may charge a fee to any work seeker for providing employment services to that work seeker.”

SMS scams

In an SMS scam, job seekers are sent a message telling them to text a word or phrase (such as JOB) to a specific phone number to accept the offer of an interview or learn more about the job. The job seeker is then billed by their phone carrier at a higher-than-normal rate for having sent the text messages. In the end, there’s no interview or job.  

Fax scams

In a fax scam, fake recruiters instruct job seekers to fax their CV to complete a job application. However, these recruiters don’t actually have a job to offer. The fax number is set up to incur charges far beyond the standard rate. For every page job seekers send over, the fake recruiter receives money. The fraudulent fax numbers usually begin with 086, however many companies use 086 fax numbers legitimately. 

We advise that all job seekers exercise caution in their job search and do their own research about the roles and companies to which they’re applying.

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Possible signs of exploitation

• Pay is below the national minimum wage. 
• Working hours advertised exceed the legal maximum. 
• The worker does not get paid for their job or is not allowed to keep their full salary. 
• Identification documents, such as passports, are taken away from the worker and stored in a “safe place.”
• The worker is offered free transportation, accommodation, or assistance with travel documents.
• The worker has to pay a fee for recruitment, or has to pay money to their employer for the job.  
• The worker is forced to sleep and work at the same place.
• The employer advises the worker to accept the role on a tourist visa.
• The contract of employment is in a different language than the country’s primary language, or no contract of employment is provided.

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Our mission of helping people get jobs includes working proactively to help keep predatory content out of search results and providing tools to help jobseekers protect their personal information and financial well-being. We have several teams across the globe dedicated to the safety and authenticity of the jobs posted on our platform. Our goal is to maintain the highest level of security and privacy of our users and not show preference for any job or role while keeping Indeed accessible to all.

The following guidelines are designed to help jobseekers recognise and avoid fraudulent tactics.

Job Search Do’s

Look for verifiable company email addresses. Larger, more established companies usually have email addresses with top level domains that match their websites. Generally, communications from such large established companies do not come from publicly available addresses like yahoo or gmail. If you are contacted by someone with a generic address, ask if they are able to conduct communications via a company domain email address. If they can’t or won’t, proceed with caution.

Watch closely for email addresses with misspelled or “spoofed” company names. These are often similar to, but not exactly matching the actual company name. Examples of suspicious addresses include “Info@company.net” instead of “Info@company.com,” and misspelled company names like “Info@companie.com” or “Info@compaany.com.”

Match the job offer to your application. Avoid bait-and-switch scams by confirming that employers that respond to your applications are offering the job for which you applied.

Be cautious when pursuing positions with salaries, perks and flexibility that seem too good to be true. Ask questions to confirm that the position is salaried (not commission only) and that there is a physical base of operations when a “work from home” opportunity is advertised.

Insist on an in-person or video interview. Be wary of job offers that come with little or no interview process. Scammers often avoid face-to-face interviews by relying on chat services, such as Google Hangouts, while offering “work from home” positions.

Always report suspicious communications to Indeed. If you are contacted by someone you suspect of fraudulent intentions or suspicious business practices, please contact Indeedimmediately.

Job Search Don’ts

Never send any form of payment to a potential employer you apply to on Indeed. Not only is charging fees a violation of Indeed’s rules for companies, these are often a type of scam (see “Types of scams.”)

Never agree to perform any financial transaction on behalf of a potential employer. This includes, but is not limited to, accepting or making wire transfers or cashing checks sent to you in order to make purchases on someone’s behalf.

Never agree to a job that involves opening multiple accounts and/or posting ads on Indeed or on other sites.  While there are certain roles where this activity may be accepted, such as recruiting or staffing services, exercise caution if asked upfront to open accounts for an employer you have not met. These are likely scammers and you could become involved in activities that may put you in financial and legal jeopardy.

Never accept money upfront for work you have not performed. This is a tactic commonly used in financial scams and can put you at considerable legal risk.

Types of scams to avoid

Check scams

Check scams aim to get people to unwittingly take on the risk of passing a bad check. Look out for scammers that offer elaborate stories about needing a personal assistant, caregiver or someone to cash a check to make large purchases or transfer money for them while they are out of town. These often include stories where:

• You are required to purchase expensive medical equipment for a family member for them.
• They are going to open up a new office “in your area” and you are required to purchase office supplies, equipment or software using the check.
• They offer to pay you upfront for work you haven’t performed yet and ask that you transfer the remainder of the check to another account for them.

Money laundering scams

Reputable, legitimate companies should never ask you to perform financial transactions or money transfers for them, especially via Western Union, MoneyGram or BitCoin. Even if you are not asked to transfer any of your own money, scammers are often looking for other people to perform scam related financial transactions so they don’t have to. 

Fee scams

It shouldn’t cost you money to apply for a job on Indeed. Not only do fee scams fleece jobseekers, they are also signs that a company may be involved in other shady activities. Certain legitimate expenditures like uniforms and job tools may be required after you accept a position, but are generally deducted from your salary after you begin working. Likewise, background checks are most often paid for by the employer or offered directly to you by a local government agency and should not be paid by you in the form of a fee to the employer. Types of fees often levied unscrupulously include:

• application fees
• recruiter placement fees
• interview reservations
• training fees
• CV formatting/re-writing fees
• background check fees

If you have any concerns about a job you find on Indeed, or receive any communication of a job offer that concerns you, please contact Indeed immediately.

Please note: The information provided in this article is for general informational purposes only and may not be comprehensive.

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1. In the what box, type a description of the kind of job you are looking for – such as a job title, skill or employer name.
2. In the where box, type the city, the state/province/county or the postal code where you want to find a job.
3. Click Find Jobs or press Enter on your keyboard.

Our search is a keyword search. This means that when you type your search words without quotation marks around the phrase, the search will return job listings that contain at least one of those words in either the job title or description.

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